Help for Forgot Password

PDTR Quick Start Guide
PDTR Tutorial
PDTR Payment Tutorial
PDTR Fee Substitution Tutorial
PDTR Glossary
For DTR Questions not answered here, call the DTR Administrator at 866-721-5686 or e-mail at ctp@tetratech.com.

Q: I entered my e-mail and clicked submit button, what do I do next?
A: If the e-mail you entered is a valid e-mail, you were sent a temporary password. Login to your e-mail account and look for an e-mail with your temporary password, you can then click on the Return to login page link and the login page will be displayed so that you can login.

Q: I can't retrieve my password, what do I do now?
A: If you don't remember your password contact your LMC Administrator and verify that you have the correct e-mail. If you are the LMC Administrator for your company, contact the DTR Administrator if the e-mail address you entered does not allow you to retrieve your password.

© 2018 Ports of Long Beach and Los Angeles / Clean Trucks Program
Version 1.16 (42)
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